Terms & Conditions
Welcome to La Royal Jeevana – Goodness Of Life. By accessing or using our website and purchasing our products, you agree to comply with the following Terms & Conditions. Please read them carefully before using our website or placing an order.
1. General
This website is operated by La Royal Jeevana – Goodness Of Life.
By using this website, you confirm that the information you provide is accurate and that you agree to follow these Terms & Conditions.
We reserve the right to update or modify these terms at any time. Changes will be effective once they are published on this page.
2. Products
La Royal Jeevana offers homemade and traditionally prepared food products, including our range of Idly Podis.
We make every effort to ensure that product descriptions, images, ingredients, weights and other product information displayed on our website are accurate.
Product appearance, colour or texture may vary slightly due to the traditional and small-batch nature of our products.
3. Product Availability
All products are subject to availability.
We reserve the right to limit quantities, discontinue products, or temporarily remove products from sale without prior notice.
If an ordered product becomes unavailable, we will contact you regarding the order and applicable options.
4. Pricing
All product prices displayed on the website are in Indian Rupees (₹) unless otherwise stated.
Prices may be changed at any time without prior notice.
Applicable shipping charges, taxes or other additional charges, where applicable, will be displayed during the checkout process.
5. Orders
When you place an order through our website, you agree to provide accurate and complete information required for processing and delivery.
Once an order is placed, you will receive an order confirmation through the contact details provided by you.
An order may be cancelled or declined in certain circumstances, including product unavailability, incorrect information, payment issues, or suspected fraudulent activity.
6. Payment
Orders must be paid through the payment methods available on our website.
Payments may be processed through secure third-party payment gateway providers.
La Royal Jeevana is not responsible for any payment failure, delay or issue caused by a third-party payment service provider.
7. Shipping & Delivery
We will process and dispatch orders according to our applicable shipping timelines.
Delivery times may vary depending on the destination, courier service, weather conditions, holidays, or other circumstances beyond our control.
Customers are responsible for providing a correct and complete shipping address and contact number.
For detailed information, please refer to our Shipping Policy.
8. Returns & Refunds
Returns, replacements and refunds are handled according to our Return & Refund Policy.
As our products are food items, eligibility for returns or replacements may be subject to product condition, delivery issues and applicable food-safety considerations.
Please review our Return & Refund Policy before placing an order.
9. Food Products & Allergens
Our products contain food ingredients such as lentils, sesame, spices and other ingredients listed on the respective product pages.
Customers are responsible for reviewing the ingredient information before purchasing, particularly if they have known food allergies or dietary restrictions.
10. Website Usage
You agree not to:
- Use the website for unlawful or fraudulent purposes
- Attempt to gain unauthorized access to the website or its systems
- Copy, reproduce or misuse website content without permission
- Interfere with the proper operation or security of the website
- Submit false or misleading information
11. Intellectual Property
All website content, including the La Royal Jeevana name, logo, product images, text, graphics, design and other materials, belongs to or is used by La Royal Jeevana and may not be copied, reproduced, modified or distributed without prior permission.
12. Third-Party Services & Links
Our website may use third-party services such as payment gateways, shipping providers, analytics tools and social media platforms.
We may also provide links to external websites.
La Royal Jeevana is not responsible for the content, availability, security or privacy practices of third-party websites or services.
13. Limitation of Liability
We make reasonable efforts to maintain accurate information and reliable website services.
However, La Royal Jeevana shall not be responsible for losses, delays, interruptions or damages resulting from circumstances beyond our reasonable control, including courier delays, technical issues, payment gateway failures, network problems or other external events.
14. Privacy
Your use of this website is also subject to our Privacy Policy, which explains how we collect and use your personal information.
Please review our Privacy Policy for more information.
15. Changes to These Terms
La Royal Jeevana may update these Terms & Conditions from time to time.
The updated version will be published on this page along with the revised Last Updated date.
Continued use of the website after changes are published means you accept the updated terms.
16. Contact Us
For questions regarding these Terms & Conditions, orders or our products, please contact us:
La Royal Jeevana – Goodness Of Life
1/77, Post Office Street,
Thoraipakkam, Chennai – 97,
Tamil Nadu, India
Phone: 98844 72222
Email: Jeevanafoods@gmail.com